Before You Proceed
Before you proceed, please read our privacy policy carefully. If you do not accept this privacy policy and terms of use, you must exit from our website and do not use our website or any part of the website.
Summary
The key terms used in this privacy policy have been described below. This summary is only for reference to the terms used in the policy statement and is not considered as a part of this privacy policy at any stage.
As a price comparison business, we are committed to protecting the information we collect through our website. We want you to be confident when you use our website that your personal information is safe with us as we do not practice spamming activities. Your personal information is only used to send you price quotes for the parts and services we offer on our website.
This privacy policy describes:
- How we collect your information.
- What information we collect.
- How we use your information.
- Who we share your information with.
- The rights and options you have regarding your personal information.
Use of our website is subject to our terms and conditions, terms of use and this privacy policy. If you do not agree to these terms, you should stop using the website immediately.
We do not use any cookies to collect your personal information automatically, but we collect your information when you ask for a price quote for any service or product mentioned on our website. We may also collect information about how you use our website. This can include:
- Giving you access to our services and information.
- Improving, optimising and personalising the website for better user experience.
- Researching and analysing the market, user behaviour, trends and demographics.
- Communicating with you about services and quotes you requested.
- Sharing details with member garages and associated business partners to obtain price quotes.
- Sharing information with regulatory or governmental bodies upon request where required.
To investigate or exercise your rights under this policy, contact our complaints team at gdprcomplaints@engineprices.co.uk.
1. Who We Are
Engine Prices UK is working under the trade name of engineprices.co.uk, operating in the UK. References to engineprices.co.uk, “we”, “us” or “our” refer to Engine Prices.
engineprices.co.uk [Engine Prices] Company is the data controller in relation to processing data and personal information that you provide to obtain price quotes for any engine, gearbox, automotive part or service offered on our website.
If you have any questions or queries regarding data security or protection, please contact our team at gdprcomplaints@engineprices.co.uk. Our data protection officer is the General Manager of engineprices.co.uk.
This privacy policy describes how we use your personal information to gather price quotes for you, how we process your data and the steps we take to keep your data secure and confidential.
2. How We Collect Personal Information
We may gather your personal information through our website, digital media or social media channels operated by or on behalf of the company, referred to collectively in this privacy policy as the “Site” engineprices.co.uk.
engineprices.co.uk may share your personal information with members of engineprices.co.uk only if you have given informed consent while using engineprices.co.uk. This information may be used to speed up form filling, identify you, or improve your user experience when using the Sites. Other than this, we do not share your personal information with anyone outside the engineprices.co.uk membership.
3. What Personal Information We Collect
We collect information about you only when you give it to us on our website to receive price quotes. For example, we may collect your name, email address, telephone number and postcode. This may be used to obtain comparative quotes for used, reconditioned, new, replacement and rebuilt engines, gearboxes and other automotive parts.
In the course of providing services, your information may also be stored for short-term analysis about how you use our Sites, including the website you came from, pages viewed, changes you make to information you provide to us and details of requested quotes.
We are a free price comparison service. We do not process transactions on our websites and we do not take payments, bank details or other sensitive payment information on our sites.
Price quotes sent to your email or phone number are sent directly by sellers, suppliers, retailers or engine reconditioners with inventory or stock. We do not keep inventory or stock of goods.
We take your details only to provide price quotes and use appropriate security measures to protect your information and restrict other use. We review personal information after a certain time period and do not keep it longer than permitted by law.
You are responsible for ensuring that all information, content, material or data you provide is correct, accurate, complete and not misleading.
We do not knowingly collect, store or process information other than explained in this policy. If you provide information about someone else, you must ask that person to read this privacy policy and agree to our terms of use.
We may ask for feedback about services used and your experience of using the Sites. Any feedback may be shown on our website and used as part of our business reputation management programme to improve our services.
4. How We Use Your Personal Information
We may use your personal information in the following ways:
- To give you access to use the services.
- To personalise and improve your price quotes and services.
- For research, such as analysing market trends and customer behaviours.
- To communicate with you about products and services you have agreed to or requested.
- To search partner websites or member data to obtain the best quotes available to you.
- To track sales, which may involve sharing data with your product provider relating to products or services purchased.
- To match our data with data from other sources and evaluate information reliability where appropriate.
- To enable content sharing functionality such as “Email a friend” or “Share this”.
We may send information about products and services you have requested via email, post, telephone, SMS, social media or other electronic means depending on your preferences and consent.
When you obtain a quote with us, you may automatically receive a confirmation of your quote by email or SMS so that you have a record of it and can retrieve quote information later.
The personal information you provide may be stored and used in pre-populated fields to make it easier for you to use our website again. If you do not want this, contact gdprcomplaints@engineprices.co.uk.
We may monitor or record calls, emails, SMS or other communication with us and may record screens when you are on our website, in accordance with data protection rules. Monitoring or recording is used for quality control, training, preventing unlawful use of systems, ensuring active systems operation, meeting legal obligations and preventing or detecting criminal activity.
5. Why We Process Your Personal Information
Your information will only be collected and used as described in this policy and in accordance with data protection legislation. We process your personal information using the following lawful bases:
- Consent: Where necessary, we collect and process your personal information only if you have given consent. For example, we may contact you by email or phone about quote information if you provide consent.
- Legitimate Interests: Under sensible business grounds, we may use your information under legitimate interests as permitted by data protection laws.
We may use information to enable you to access and use services by searching partner/member data to provide quotes.
We or our members may use your information to communicate with you regarding quotes. These communications are service-related and will not include marketing communications unless you have given consent to receive them.
We use some information to improve our services and user experience by conducting research and analysis. Your personal and sensitive information will not be used for unrelated purposes.
You have a right to object if you believe our data usage under legitimate interests is not clear. Contact gdprcomplaints@engineprices.co.uk with questions.
6. Who We Share Your Personal Information With
As a price comparison service, we do not stock products, but our members may do. To obtain price quotes, we may disclose some information to relevant parties.
We may share information with other members of engineprices.co.uk in accordance with this policy. These may include garages, engine reconditioners, workshops and retailers.
Member companies that use your personal information to provide online quotes or services may act as data controllers for your information. We recommend that you read the privacy policy and terms of the business you choose to use.
Some companies may use personal data to conduct customer market research and improve service quality.
Our members and quote service providers may assist with price quotes, engine supply and fitting, and other information such as product suitability. These include:
We recommend that when you choose any provider, you read their terms and conditions and privacy policy, as their business is outside our jurisdiction.
We may disclose information to regulatory or governing bodies for compliance monitoring, where permitted by data protection and privacy law.
Information may be shared if required by a court, applicable regulatory body, compliance body, government agency or law enforcement agency, or in relation to legal proceedings or suspected fraud.
If you enter into a contract with a business introduced through our website, that business's own terms and privacy policy will apply. We do not take responsibility for how that provider uses your personal information.
7. What Cookies We Use
A cookie is a small text file placed on your computer or device to support certain aims including better service. Cookies may help us:
- Understand browsing habits on the Sites.
- Understand the number of visitors and pages visited.
- Remember users returning to the Sites so previously saved quotes may be accessed.
We usually do not use cookies on our websites, but may do so in the future. Please read our cookie policy if you have questions about cookie usage.
8. What Advertisement We Show On Our Website
Advertisements shown on post-signup pages or other pages may be delivered by third parties such as Google AdSense and other Google services. However, information that identifies users, such as name or contact details, is not used to provide these ads.
Advertisement providers may place a unique cookie on your browser to show relevant ads. These cookies are not linked to identifiable information belonging to you. By consenting to our services, you also consent to viewing ads from third parties.
The site may use display advertising and Google Analytics, allowing ads and remarketing to be served on third-party websites. The website, third-party advertisers and Google may use first-party and third-party cookies to inform, serve and optimise ads. You can opt out or customise these ads through Google ad preference settings.
9. How Secure Our Website Is And What Steps We Take To Keep You Safe
Your personal data and its security are important to us. Our Sites use HTTPS or secure protocols to help keep information secure. However, no data transmission over the internet can be guaranteed to be completely secure.
We do not take sensitive payment information such as credit card details, identification numbers, driving licence information or similar. We do not process money transactions on our websites and we do not set up accounts on our websites.
We do our best to keep your information secure and safe. However, we cannot guarantee or warrant that any information is completely safe. By using our website, you accept the natural risk of disclosing information online.
10. How You Can Amend Your Preferences
Any electronic communication sent by us or our members will include clear instructions. You may unsubscribe your information from our system at any time. We do not use personal information for marketing purposes unless appropriate consent is provided.
If you no longer wish to be contacted by us, you can advise us at gdprcomplaints@engineprices.co.uk or through contact details on the contact page. Lines are open from 9.00 to 5.00 Monday to Friday.
11. Your Personal Data Rights And How To Contact Us
Under data protection rules, you have certain rights including the right to request a copy of personal data we hold about you. You must request this in writing with proof of information you gave us, such as an enquiry reference number.
Your rights include:
- Right to access: Request a copy of your personal information.
- Right to correct: Rectify personal information if inaccurate or incomplete.
- Right to erase: Request deletion or removal of personal information.
- Right to restrict use: Ask us to block processing or use of personal information.
- Right to data portability: Request transfer or copy of your data.
- Right to object: Object to our use of your information, including legitimate interests, market research or profiling.
To make enquiries, exercise rights or make a complaint, contact our data protection team at gdprcomplaints@engineprices.co.uk. We aim to respond to requests as soon as possible and process requests in line with applicable requirements.
If you are not satisfied with how we handle your complaint, you may be able to refer your complaint to the Information Commissioner’s Office in the UK.
This privacy policy is constructed and governed in accordance with UK and Wales laws.
12. How Long We Keep Your Personal Information
Unless a longer period is required or permitted by law, we do not hold your personal information longer than necessary to fulfil the purpose of retaining your data.
- Until you request deletion of your personal information, which may be requested at any time. Personal information will be deleted within one month of receipt of your request for erasure.
- Your personal information will be automatically deleted from our system after 120 days, as the majority of sales can be closed within this period.
If you are registered for any services or membership and do not use them for 120 days, your personal information may be removed from our system.
Even if we remove personal information from our system, it may remain in backup or archival media for a period of time for legal, tax or regulatory purposes as permitted by law.
Under Article 17 of GDPR regulations, you have the right to request erasure of your personal information. If a request is manifestly unfounded or excessive, a reasonable fee may apply where permitted.
In any case, requests to be forgotten will be handled within a calendar month where possible, and data may be erased automatically after 121 days from submission, with archival retention where legally required.
Changes To This Privacy Policy
We reserve the right to change or amend this privacy policy at any time. Any changes will be published on the website. We may publish the dates of the most recent revisions to inform users about changes.
If significant changes affect your consent for using our services or how we use your personal information, we may contact you by other means such as email or phone where appropriate.
Where required by law, we will take consent again for changes. If you agree to changes or modifications, you are welcome to continue using the website. If you do not agree, we recommend that you leave the website immediately.